Refund and Cancellation Policy
Thank you for choosing IAQMC for your examination and training needs. Please read our Refund and Cancellation Policy carefully to understand the terms and conditions governing cancellations, rescheduling, and refunds.
- Processing Time: Exam services require up to 20 working days to process examination applications.
- Rescheduling/Cancellation by IAQMC: IAQMC reserves the right to reschedule, cancel an event, or change its location. In the event of such changes, we will notify participants promptly.
- Delegate Cancellation: If a delegate cancels a session, no refund will be issued.
- Rescheduling Fee: If a delegate wishes to reschedule a session, a rescheduling fee of $250 will be charged.
- Course Cancellation by IAQMC: If IAQMC cancels a course, delegates are entitled to a 100% refund. Alternatively, delegates can opt for a different session at no additional cost.
- Examination Services’ Registration Fees: No refunds will be provided on examination services’ registration fees.
- Online Self-Learning and Live Courses: Online self-learning and live courses have a strict no-refund policy once enrollment is completed.
- Exam Service Registrations: For exam service registrations, note that all exams must be booked within 1 year from the date of registration. Registrants are required to provide necessary information on time for exam booking.
- Certificate Distribution: Soft copies of certificates received from third-party and accreditation bodies will be provided. If a delegate requires a print copy, an additional fee for shipping, handling, and related charges will be charged based on actuals.
Contact Us: If you have any questions or need further clarification, please feel free to contact our customer support team at support@iaqmc.com.
Thank you for choosing IAQMC. We appreciate your understanding and cooperation regarding our Refund and Cancellation Policy.